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Account Management

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Account Management

When you first spend with us you are assigned an Account Manager to look after you. One point of contact who is familiar with you and the requirements of your business.

He or she is there to help to make that transition from another supplier to us as easy as possible. Your account manager will look at your current purchases and show you how you will save time and money by switching to us.

At BOS we have recognised that in order to win and retain large corporate contracts it is imperative that our Account Management is indisputably the best within our industry.

Our Account Managers are charged with retaining business and are not distracted away from your account with pressures of winning other accounts.

The following areas are important for the existing relationship to be maintained:

  • Increase core list compliance through end-user education
  • Comprehensive management information reports
  • Reporting procedure for feedback of information

Our Key Account Managers and Internal Account Managers are charged with overseeing your account to make sure that everything runs smoothly. From credit account set up to delivery of goods.

They have a wealth of knowledge not only on the products that are best for your business and your needs, but also to keep an eye on your account and suggest procedures and cost saving opportunities.

They visit you to discuss the running of your account and double check that our promises to you are being kept. They provide online user training for your online purchases that will allow you to buy 24/7.

As cost reduction specialists we look at all areas of business expenditure to improve your profitability. We analyse your operational procedures in addition to the products and services you use. We guarantee to offer you a substantial cost reduction solution.

We can demonstrate effective ways of eliminating hidden procurement costs, ensuring we reduce your business expenditure.